Total quality management /
Oakland, John S.
Total quality management / John S. Oakland - 3rd ed. - Boston : Butterworths, 2003
Includes glossary & index.
9780750657402
Total quality management
658.4013 / OAK
Total quality management / John S. Oakland - 3rd ed. - Boston : Butterworths, 2003
Includes glossary & index.
9780750657402
Total quality management
658.4013 / OAK
