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Proposing a SLA to establish a call centre at Mehran University, Jamshoro /

Shaikh, Faiza Mehreen.

Proposing a SLA to establish a call centre at Mehran University, Jamshoro / Faiza Mehreen Shaikh. - MUET. Jamshoro: IICT, 2011. - x, 44p.: ill. : 26 cm.

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Information Technology

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