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Inbound call centers : design, implementation and management /

Gable, Robert A.

Inbound call centers : design, implementation and management / Robert A. Gable - Boston : Artech house, 1993

ISBN: 089006640X

Subjects--Topical Terms:
Electronic
Telephone Stations
Telephone Switching systems

Dewey Class. No.: 621.385 / GAB

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