Managing customers through economic cycles / (Record no. 46512)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 007220000a22002410004500 |
| 001 - CONTROL NUMBER | |
| control field | 16008764 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251028083929.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 091204s2010 enka b 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2009049241 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780470686201 (hbk.) |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)ocn460063406 |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .M3853 2010 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | MCK |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | McKean, John, |
| Dates associated with a name | 1956- |
| 245 10 - TITLE STATEMENT | |
| Title | Managing customers through economic cycles / |
| Statement of responsibility, etc. | John McKean. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Chichester, West Sussex : |
| Name of publisher, distributor, etc. | John Wiley & Sons, |
| Date of publication, distribution, etc. | c2010. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vi, 256p. ; |
| Dimensions | 24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes references & index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business cycles. |
| Topical term or geographic name entry element | Consumer behavior. |
| Topical term or geographic name entry element | Customer relations. |
| Topical term or geographic name entry element | Recessions. |
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