Managing your library and its quality : the ISO 9001 way / Nuria Balague & Jarmo Saarti.
Series: Chandos Information Professional SeriesPublication details: New Delhi : Oxford Cambridge, c2011.Description: xvii, 211 p. : ill. ; 24 cmISBN:- 9781843346548 (pbk.)
- 025.1 BAL
- Z675.S57 P43 2012
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Includes references & index.
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