Hardy, William C. <br/><br/>
VoIP service quality :   measuring and evaluating packet-switched voice / 
William C. Hardy 
 - New York:  McGraw-Hill,   ©2003 
 - xiv, 317 pages:   illustrations;  24 Cm 
<br/><br/>Includes index. 
<br/><br/><label>ISBN: </label>9780071410762 (Hbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet telephony
<br/><br/><label>Dewey Class. No.: </label>004.6  / HAR