Chopra, Amit.

Total quality management / Amit Chopra. - 2nd rev. en. ed. - New Delhi : Kalyani Publishers, 2010. - xi, (various pages) : ill. ; 24 cm.

Includes references & index.

9788127240868 (pbk.)

2002074916


Total quality management.

HD62.15 / .T6792 2003

658.4013 / CHO