Systems analysis and design : techniques, methodologies, approaches, and architectures / Roger H. L. Chiang ; Keng Siau & Bill C. Hardgrave. - New Delhi : PHI Learning, 2009. - xiii, 240 p. ; 24 cm. - Advances in management information systems. . Includes index. ISBN: 9788120338838 (pbk.) Dewey Class. No.: 003 / CHI