TY  - GEN
AU  - Davis, Mark M.
AU  - Heineke,Janelle
TI  - Operations management: integrating manufacturing and services 
SN  - 9780072994353 (hbk.)
AV  - TS155 .P544 1999
U1  - 658.5 
PY  - 2005///
CY  - Boston
PB  - McGraw-Hill
KW  - Industrial management
KW  - Economic aspects
KW  - Congresses
KW  - Production management
KW  - Technology management
N1  - Includes appendixes & indexes
ER  -