TY  - GEN
AU  - Dhawan,Sanjeev
TI  - Total quality management: emerging techniques in business
SN  - 9789380014241 (hbk.)
AV  - HD62.15 .R67 1995
U1  - 658.562 
PY  - 2010///
CY  - New Delhi : 
PB  - Surendra Publications
KW  - Benchmarking & Quality Control
KW  - Total quality management
N1  - Includes bibliography
ER  -