TY  - GEN
AU  - Summers, Jane
AU  - Smith, Brett
TI  - Communication skills handbook
SN  - 9780470820513 (Hbk)
U1  - 302.34 
PY  - 2001///
CY  - Australia
PB  - Jhon Wiley
KW  - Communication
N1  -  Includes Bibliographical References and index.
ER  -