Goetsch, David L. <br/><br/>
Quality management for organizational excellence / 
David L. Goetsch 
 - 6th ed. 
 - New Jersey :  Prentice Hall International,  2006 
<br/><br/>Includes glossary & index. 
<br/><br/><label>ISBN: </label>9780135019672 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013  / GOE