Bretag, Trace.; <br/><br/>
Communication skills / 
Tracey Bretag ; Joanna Crossman and Sarbari Bordia. 
 - New York :  McGraw-Hill,  2010. 
 - xvi, 255 p. : 
<br/><br/><label>ISBN: </label>9780070144989 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication
<br/><br/><label>Dewey Class. No.: </label>302.2