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	1.		How to make things happen : a blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy. Beatriz Munoz-Seca. by Munoz-Seca,Beatriz Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, NY : Springer Berlin Heidelberg, 2017 Availability: Items available for loan: USPCAS-W Seminar Library (1)Call number: 658.5 MUN. Place hold
	2.		Cities & social change : encounters with contemporary urbanism / Edited by Ronan Paddison & Eugene McCann. by McCann, Eugene Paddison, Ronan Material type: Text Publication details: London : Sage Publications, c2014 Availability: Items available for reference: Reference Collection: Not for loan (1)Call number: 307.76 PAD.
	3.		How to make things happen : a blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy. Beatriz Munoz-Seca. by Munoz-Seca,Beatriz Publication details: New York, NY : Springer Berlin Heidelberg, 2017 Availability: No items available.
	4.		Cities & social change : encounters with contemporary urbanism / Edited by Ronan Paddison & Eugene McCann. by McCann, Eugene Paddison, Ronan Publication details: London : Sage Publications, c2014 Availability: No items available.

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