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Results of search for 'au:"Heaton, Cherrill P."'
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Authors
Ford, Robert C.
Heaton, Cherrill P.
Sturman, Michael C.
Holding libraries
USPCAS-W Seminar Library
Item types
Books
Topics
Hospitality industry
Your search returned 2 results.
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1.
Managing quality service in hospitality : how organizations achieve excellence in the guest experience /
Robert C. Ford ; Michael C. Sturman and Cherrill P. Heaton.
by
Ford, Robert C
Heaton, Cherrill P
Sturman, Michael C
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Clifton Park, N.Y. :
Delmar, Cengage Learning,
c2012
Availability:
Items available for loan:
USPCAS-W Seminar Library
(1)
Call number:
658.56474 FOR
.
Place hold
2.
Managing quality service in hospitality : how organizations achieve excellence in the guest experience /
Robert C. Ford ; Michael C. Sturman and Cherrill P. Heaton.
by
Ford, Robert C
Heaton, Cherrill P
Sturman, Michael C
Publication details:
Clifton Park, N.Y. :
Delmar, Cengage Learning,
c2012
Availability:
No items available.
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