000			002950000a22001210004500
005			20251028083148.0
008			210621s9999 xx 000 0 und d
020			_a9780761997948 (pbk.)
082			_a658.4013 _bSAR
100			_aSarkar, Debashis.
245		0	_aQuality in business :
942			_cBK
999			_c27469 _d27469