| 000 | 007220000a22002410004500 | ||
|---|---|---|---|
| 001 | 16008764 | ||
| 005 | 20251028083929.0 | ||
| 008 | 091204s2010 enka b 001 0 eng | ||
| 010 | _a 2009049241 | ||
| 020 | _a9780470686201 (hbk.) | ||
| 035 | _a(OCoLC)ocn460063406 | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.M3853 2010 |
| 082 | 0 | 0 |
_a658.812 _bMCK |
| 100 | 1 |
_aMcKean, John, _d1956- |
|
| 245 | 1 | 0 |
_aManaging customers through economic cycles / _cJohn McKean. |
| 260 |
_aChichester, West Sussex : _bJohn Wiley & Sons, _cc2010. |
||
| 300 |
_avi, 256p. ; _c24 cm. |
||
| 504 | _aIncludes references & index. | ||
| 650 | 0 | _aBusiness cycles. | |
| 650 | 0 | _aConsumer behavior. | |
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aRecessions. | |
| 999 |
_c46512 _d46512 |
||