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005 20240911060552.0
008 210621s9999 xx 000 0 und d
020 _a9780761997948 (pbk.)
082 _a658.4013
_bSAR
100 _aSarkar, Debashis.
245 0 _aQuality in business :
942 _cBK
999 _c543
_d543