| 000 | 00518cam a2200169 a 4500 | ||
|---|---|---|---|
| 005 | 20240911060837.0 | ||
| 020 | _a8175140127 (pbk.) | ||
| 082 | 0 | 0 |
_a658.562 _bROS |
| 100 | 1 |
_aRoss, Joel E. _9923 |
|
| 245 | 1 | 0 |
_aTotal quality management : _btext, cases, and readings / _cJoel E. Ross. |
| 250 | _a2nd ed. | ||
| 260 |
_aDelray Beach, FL : _bSt. Lucie Press, _cc1995. |
||
| 300 |
_axi, 465 p. : _bill. ; |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aTotal quality management. _9339 |
|
| 942 | _cBK | ||
| 999 |
_c5728 _d5728 |
||