| 000 | 00749cam a2200205 a 4500 | ||
|---|---|---|---|
| 005 | 20240911060839.0 | ||
| 020 | _a9788131522301 (hbk.) | ||
| 082 | 0 | 0 |
_a658.4013 _bTAY |
| 100 | 1 | _aTaylor, Gerald M. | |
| 245 | 1 | 0 |
_aLean six sigma service excellence : _ba guide to green belt certification and bottom line improvement / _cGerald M. Taylor. |
| 260 |
_aFt. Lauderdale, Fla. : _bJ. Ross Pub., _cc2009. |
||
| 300 |
_axix, 289 p. : _bill. ; |
||
| 504 | _aIncludes bibliographical references (p. 233-234) and index. | ||
| 650 | 0 | _aProduction management. | |
| 650 | 0 | _aService industries | |
| 650 | 0 | _aService industries | |
| 650 | 0 | _aSix sigma (Quality control standard) | |
| 856 | 4 | 1 | _uhttp://www.loc.gov/catdir/toc/ecip0823/2008030940.html |
| 942 | _cBK | ||
| 999 |
_c5767 _d5767 |
||