| 000 | 00658nam a22001815i 4500 | ||
|---|---|---|---|
| 005 | 20240911061122.0 | ||
| 008 | 170523s2017 nyu 000 0 eng | ||
| 010 | _a 2017943364 | ||
| 020 | _a9783319547855 (hbk.) | ||
| 082 |
_a658.5 _bMUN |
||
| 100 | _aMunoz-Seca, Beartriz. | ||
| 245 | 0 | 0 |
_aHow to make things happen : _ba blueprint for applying knowledge, solving problems and designing systems that deliver your service strategy / _cBeatriz Munoz-Seca. |
| 260 |
_aSwitzerland : _bPalgrave Macmillan, _cc2017. |
||
| 300 |
_axxii, 367 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliography and index. | ||
| 650 | _aProduction management. | ||
| 942 | _cBK | ||
| 999 |
_c9760 _d9760 |
||