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Lean six sigma service excellence : a guide to green belt certification and bottom line improvement / Gerald M. Taylor.

By: Material type: TextTextPublication details: Ft. Lauderdale, Fla. : J. Ross Pub., c2009.Description: xix, 289 p. : illISBN:
  • 9788131522301 (hbk.)
Subject(s): DDC classification:
  • 658.4013 TAY
Online resources:
Item type: Books
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